Q: How long does it take for orders to be processed?
A: Orders are shipped within 2 to 7 business days. Please see shipping.
Q: How to qualify for free shipping?
A: To qualify for free shipping - Orders over $100.00 (excluding applicable sales tax, discount code, and reward points). You must select Free Shipping during checkout to be eligible.
Q: Why was I refunded?
A: Any item(s) found to be out of stock, It will be noted on packing slip. You should see the funds on the issued card within 2 to 5 business days (Varies based on your banking)
Q: Why was I charged multiple times? I didn't receive a order number as well?
A: Please make your billing address matches the card before submitting order as it may result in a duplicate charge(s). These pending charge(s) will automatically fall off and funds will be returned in a few days.
Q: How come I don't receive emails?
A: Please check your spam folder as your email service provider could be blocking @budgetvapors.com