Q: How long does it take for orders to be processed?

A: Orders are shipped within 1 to 3 business days. Please see shipping


Q: Why was I refunded?

A: Any item(s) found to be out of stock, It will be noted on packing slip. You should see the funds on the issued card within 2 to 5 business days (Varies based on your banking)


Q: HELP! Why was I charged multiple times? I didn't receive a order number as well?

A: Please make your billing address matches the card before submitting order as it may result in a duplicate charge(s). These pending charge(s) will automatically fall off and funds will be returned in a few days.


Q: How come I don't receive emails?

A: Please check your spam folder as your email service provider could be blocking @budgetvapors.com