How long does it take for orders to be processed?
- Orders are shipped within 2 to 28 business days. Please see shipping.
How to qualify for free shipping?
- To qualify for free shipping - Orders over $125.00 (excluding applicable sales tax, discount code, and reward points). You must select Free Shipping during checkout to be eligible. A mandatory handling fee of $2.99 is excluded from free shipping.
Why was I refunded?
- Any item(s) found to be out of stock, It will be noted on packing slip. You should see the funds on the issued card within 2 to 30 business days (Varies based on your banking)
Why was I charged multiple times? I didn't receive a order number as well?
- Please make your billing address matches the card before submitting order as it may result in a duplicate charge(s). These pending charge(s) will automatically fall off and funds will be returned in a few days.
How come I don't receive emails?
- Please check your spam folder as your email service provider could be blocking @budgetvapors.com