FREE Shipping on orders over $100.00 (excluding applicable sales tax, discount code, and reward points)
You must select Free Shipping during checkout to be eligible.
Note: The default shipping method is automatically selected as Standard, therefore requiring a manual selection for the free shipping option once elgible.
Any item(s) found to be out of stock, It will be noted on packing slip and will be refunded.
Processing Times
Orders are processed within 2 to 6 business days from the date of purchase; Monday-Friday, not including holidays. You may check the status of your order and view tracking at any time by logging into your account. If there is a processing delay it will be shown below and it is not included with normal processing times of 2 to 6 business days.
If you place your order over the weekend (Friday through Sunday), please allow extra time to process your order. This estimate does not include the actual shipping times.
Note: During the busy holiday season or surge of sales, processing times can be within to 7 to 9 business days. Our team works hard everyday to ensure customers receive packages as soon as possible so we greatly appreciate your patience.
Processing Delay
December 2025 Orders
- Processing Delay: up to 3 Weeks
Early January 2026 Orders
- Processing Delay: up to 2 Weeks
Mid January 2026 Orders
- Processing Delay: up to 1 Week
End of January 2026 Orders
- Processing delay: up to 4 Days
February 2026 Orders
- Processing Delay: Expected to have No Delay and back to normal processing times
Shipping Times
Standard Shipping - 2 to 7 business days* in transit
Local Regional Carriers - 2 to 7 business days* in transit
*All shipping transit times are estimated delivery time/
Shipping Restrictions
If we are unable to ship to your area, a notification will be indicated at checkout.
We cannot ship to the following locations
- APO/FPO
- Internatial
- PO Boxes
- Ship Forwarders
Flavored E-Liquid sales are restricted to the following city locations and may extend to other areas not listed here
- Chicago, IL
- Columbus, OH
- DC, District of Columbia
- Denver, CO
Flavored E-Liquid sales are restricted to the following state locations and may extend to other areas not listed here
- States: CA, HI, MA, NJ, NY, RI
- States: MD (Menthol Only)
All Vape sales have been restricted to the following state locations and may extend to other areas not listed here
- States: AR, ME, OR, UT, VT
Please note that the provided list of restrictions is not exhaustive. Restrictions may vary by state and could extend to various product categories within each jurisdiction across the country. Additionally, the use of coupons may be limited due to jurisdiction-specific restrictions.